Following the news, Plex had a security breach and is now asking users to reset their passwords.
If you’re a Plex user, you should have received an email already looking like this
Once you follow all the steps to reset your password and log out from all your devices, you’ll probably notice that your Plex Media Server hosted on your Synology displays no content.
The easiest way I’ve found out on how to solve this quickly is doing the following steps:
- Uninstall the current Plex package
- Select “Sign out and unclaim this server. Keep all existing files for future re-installation.”
- Re-install the latest Plex package
- During the re-installation select “Install using Plex Claim Token”
- Click “Get Plex Claim Token”
- Copy the token in the field and continue with the installation
- Once you finish with the installation, your Plex Media Server should be accessible again with your content.
If you’ve found my post helpful, I’d love it if you bought me a coffee! ☕😊
I have two Synology servers and another one on my PC. I did what you said on each NAS (with two different tokens). Now, only one of the NAS appears in PMS, not the other or the PC. Additionally, the remote service feature still doesn’t work.
Hello for the Synology NAS the process should be straight forward as described in the post.
For your Windows Server you can try the following:
Stop Plex
Regedit (Navigate down to – )
– HKEY_CURRENT_USER
— SOFTWARE
—- Plex, Inc
—– Plex Media Server
Remove –
– PlexOnlineHome
– PlexOnlineMail
– PlexOnlineToken
– PlexOnlineUsername
SET (IMPORTANT)
– PublishServerOnPlexOnlineKey = 1
EXIT RegEdit
Start Plex
Now, open http://127.0.0.1:32400/web
You will see the hostname and existing library sections with it
When you go to it, you’ll see it’s unclaimed.
Claim it.
Thanks! Appreciate the simple guide